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Shipping Policy

Last Updated: 09-01-2026

This Shipping Policy outlines how orders placed on the Aanandam website are processed, shipped, and delivered. By placing an order, you agree to the terms stated below.

1. Order Processing Time

  • All orders are processed within 24 to 48 hours after successful payment confirmation.

  • Order processing includes verification, packing, and handover to our logistics partner.

  • Orders are not shipped on Sundays or public holidays unless explicitly stated.

During high-volume periods, processing times may be slightly extended.

2. Shipping & Dispatch

  • Once an order is processed, it is dispatched from our facility.

  • Shipping confirmation may be sent via email, SMS, or other communication channels.

  • Dispatch marks the official start of shipment and also the cut-off point for cancellations.

3. Estimated Delivery Time

  • Delivery timelines depend on your location, courier partner, and local conditions.

  • Estimated delivery times are approximate and not guaranteed.

  • Delays may occur due to:

    • Weather conditions

    • Regional restrictions

    • Courier partner delays

    • Unforeseen logistical issues

We are not liable for delays beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout.

  • Charges may vary based on delivery location, order size, or promotional offers.

5. Delivery Address & Responsibility

  • Customers are responsible for providing accurate and complete delivery information.

  • Orders delivered to the address provided at checkout will be considered successfully delivered.

  • We are not responsible for delivery failures caused by incorrect or incomplete addresses.

6. Failed or Delayed Deliveries

Delivery attempts may fail due to:

  • Customer unavailability

  • Incorrect address details

  • Refusal to accept delivery

In such cases:

  • Re-delivery attempts depend on the courier partner.

  • Additional charges, if any, may be borne by the customer.

  • Orders returned due to failed delivery are not eligible for refund.

7. Damaged Packages

  • Minor external packaging damage during transit does not qualify for refunds or replacements.

  • Customers are advised to inspect packages upon delivery.

  • Any serious issues must be reported immediately with proper evidence.

Final resolution is at the discretion of Chef Garden Inc.

8. International Shipping

Currently, shipping availability is limited and subject to change. If international shipping is offered, additional charges, customs duties, and taxes may apply and must be borne by the customer.

9. Ownership & Risk

  • Ownership of products passes to the customer upon delivery.

  • Risk of loss or damage transfers once the order is marked as delivered by the courier.

10. Policy Changes

Chef Garden Inc. reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective upon posting on the website.

11. Contact Information

For shipping-related queries, contact:

Chef Garden Inc.

Email: vegochefone@gmail.com

Phone: +91 98210 54220

WhatsApp