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Privacy Policy

Last Updated: 09-01-2026

This Privacy Policy describes how Chef Garden Inc., operating the website Aanandam (“we”, “our”, “us”), collects, uses, stores, processes, and protects your personal information when you visit or make a purchase from our website.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, fulfill orders, comply with legal requirements, and ensure a secure user experience.

1.1 Personal Information You Provide

When you interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Communication details (emails, messages, support queries)

1.2 Payment Information

Payments are processed securely through Razorpay.

We do not store or process your card, UPI, or bank details on our servers. All sensitive payment data is handled directly by Razorpay in compliance with applicable security standards.

2. Automatically Collected Information

2.1 Website Usage & Analytics

We use Google Analytics to collect anonymized data such as:

  • IP address (masked where applicable)

  • Browser type and device information

  • Pages visited and time spent

  • Referring URLs and interaction patterns

This data helps us understand user behavior and improve website performance.

2.2 Cookies & Tracking Technologies

Our website uses cookies and similar technologies for:

  • Session management

  • Website functionality

  • Analytics and performance tracking

  • Marketing optimization

You can manage or disable cookies via your browser settings. Some features may not function properly if cookies are disabled.

3. Use of Google Merchant Center

We integrate with Google Merchant Center to display our products across Google platforms.

Information shared may include:

  • Product details

  • Pricing

  • Availability

  • Business identifiers

No sensitive personal user data is shared with Google Merchant Center.

4. Use of Odoo Platform

Our website and backend operations are powered by Odoo, which assists in:

  • Order management

  • Customer relationship management

  • Inventory tracking

  • Invoicing and records

Odoo processes data strictly on our behalf and follows industry-standard security practices.

5. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Communicate order updates and service-related messages

  • Provide customer support

  • Improve products, services, and user experience

  • Comply with legal and regulatory obligations

  • Prevent fraud, misuse, and unauthorized access

We do not sell or rent your personal data to third parties.

6. Data Sharing & Disclosure

We may share limited data only when necessary with:

  • Payment processors (Razorpay)

  • Logistics and delivery partners

  • Analytics and marketing platforms (Google services)

  • Legal authorities, if required by law or court order

All third parties are obligated to handle your data securely and only for authorized purposes.

7. Data Retention

We retain personal data only for as long as:

  • Required to fulfill the purpose for which it was collected

  • Necessary to comply with legal, tax, or regulatory obligations

  • Required for dispute resolution or fraud prevention

Once no longer required, data is securely deleted or anonymized.

8. Data Security Measures

We implement appropriate technical and organizational safeguards, including:

  • Secure servers and encrypted connections (HTTPS)

  • Restricted access to sensitive information

  • Regular system monitoring and updates

While no system is 100% secure, we take reasonable measures to protect your data against unauthorized access, loss, or misuse.

9. User Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for non-essential communications

To exercise these rights, contact us using the details provided below.

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review their respective privacy policies.

12. Legal Compliance (India)

This Privacy Policy complies with applicable Indian laws, including:

  • Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Any disputes shall be governed by the laws of India.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be effective immediately upon posting on the website. Continued use of the website signifies acceptance of the revised policy.

14. Contact Information

For privacy-related concerns or requests, please contact:

Chef Garden Inc.

Email: vegochefone@gmail.com

Phone: +91 98210 54220

WhatsApp